Refund Policy

Satisfaction Guarantee

We are committed to providing high-quality digital products and ensuring customer satisfaction. If our Skylifte Bundles do not meet your expectations, we offer a straightforward refund policy.

Refund Eligibility

Time Frame:

  • Requests for refunds must be made within 14 days of purchase.

Condition:

  • To be eligible for a refund, you must demonstrate that you have attempted to use the templates and have encountered issues that cannot be resolved with our support team’s assistance.

Process:

  • Refund requests must be submitted via email to Contact@skylifte.com, outlining the reasons for dissatisfaction and any relevant details of the issues faced.

Review Process

Evaluation:

  • Upon receiving your refund request, our team will review the details to understand the nature of the issue.
  • We may contact you for additional information or to provide further assistance in resolving any challenges you faced.

Resolution:

  • Our goal is to ensure your satisfaction, whether that means helping you utilize the templates effectively or processing a refund.

Refund Processing

Approval:

  • If your refund request is approved, the refund will be processed back to the original method of payment.
  • Please allow a certain number of business days for the refund to reflect in your account, depending on your bank or payment service provider.

Additional Support

Assistance:

  • We encourage customers to contact us via email for support before requesting a refund. Often, challenges can be resolved with the right guidance and assistance.

Commitment:

  • Our aim is to ensure that every customer has a positive experience with our products. We understand the importance of flexibility and customer satisfaction, and our refund policy is designed to honor that commitment.

For any questions or further assistance, please reach out to us at Contact@skylifte.com.